Cisco Survey: Users Want Video Calling Interoperability | PCWorld: "Cisco wants the video-calling marketplace to work more like the telephone network or the wider Internet, but the market is "fractured right now, where many video services cannot connect with each other," Hsieh said. He pointed to Skype's proprietary video calling service as one reason for the lack of interoperability. The Microsoft-owned service controls about 80 percent of the consumer video-calling market."
Neutrality is a many-edged sword?
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