BEREC aims for balance, flexibility as it unveils final net neutrality guidance: "On the key issue of zero-rated free services offered once a consumer has exceeded a data cap, one change to the guidance stressed that some commercial practices should by allowed by NRAs.
This would probably include the “ability of end-users to access ISP’s customer service when data cap is reached in order to purchase additional data,” said a BEREC note.
Also, as regards “specialised services” that require sufficient bandwidth and cannot slow down standard services, such as VoLTE, BEREC added a new category: 5G services using network slicing.
It also clarified the guidance that specialised services should not provide connectivity to the internet, saying NRAs should ensure specialised services should be “‘logically separated’ from IAS [internet access services].”
Regarding transparency issues, BEREC redefined “maximum speed (fixed)” offered to users as “speed end-user could expect to receive”." 'via Blog this'