Friday, April 16, 2010

Trans-Atlantic mobile scandal continues: Rogers Mobile raises text message rates 40%


INTUG should enjoy this - as regulators lower rates within countries and regions, mobile operators just keep raising rates on intercontinental roaming and texting.
Why? Why does a dog lick its balls? Because it's unregulated (the rates that is, not the dog).

User: Chris  Marsden
Subject: Fido plans and options
Question:
Why are you increasing international text prices by 40% from 4 May? I am very interested in what economic justification there may be for such an enormous increase when international GSM costs are falling so fast.


Message.Web@fidomobile.ca
We would like to thank you for visiting our website.
 
We are sorry to learn of your dissatisfaction regarding the recent changes in pricing.

We must confirm that Fido regularly re-evaluates its rates to ensure they match market conditions.
 
The rate for pay-per-use text messages sent from Canada to another country (other than the United States) will indeed change to $0.35 per message plus applicable taxes. The rate for text messages to the United States will remain at $0.25 per message plus applicable taxes.
 
We offer various options that allow our customers to reduce their costs. The monthly plans of $35 and more offered since February 2010 include Unlimited International text messaging (sent from Canada).
 
For customers subscribing to monthly plans activated prior to this date, various international Text messaging options can added to their monthly services.
 
We currently offer four options:
 
    25 international text messages for $ 4 per month.
    50 international text messages for $ 7 per month.
  250 international text messages for $10 per month.
  500 international text messages for $15 per month.

We hope this adequately responds to your request. 
-----Message d'origine-----
De : chris marsden
Envoyé : Tuesday, April 13, 2010 6:44 PM
À : Web Message
Objet : FW: Fido

You haven't answered the question - answer, please!

Dear Mr. Marsden,

We are truly sorry but no other information is available regarding the modification of our ratification.
 
Fido will regularly re-evaluates its rates to ensure they match the Canadian market conditions.

We wish you a nice day.

Sincerely,
Consultant on fido.ca | Fido Solutions Inc.

1 comment:

Ringo said...

I am not dissapointed with the continual drop in all types of mobile telephone call costs since the mid 80s. I recall paying 25ppm and 10ppm off peak, £25 line rental and £3 for itemised billing. The development has been superb in the UK. Let markets be markets.