9. We do not believe that it is in the public interest for Internet service providers or networking sites to neglect screening content because of a fear that they will become liable under the terms of the EC E-Commerce Directive for material which is illegal but which is not identified. It would be perverse if the law were to make such sites more vulnerable for trying to offer protection to consumers. We recommend that Ofcom or the Government should set out their interpretation of when the E-Commerce Directive will place upon Internet service providers liability for content which they host or to which they enable access. Ultimately, the Government should be prepared to seek amendment to the Directive if it is preventing ISPs and websites from exercising more rigorous controls over content. (Paragraph 95)
10. We found the arguments put forward by Google/You Tube against their staff undertaking any kind of proactive screening to be unconvincing. To plead that the volume of traffic prevents screening of content is clearly not correct: indeed, major providers such as MySpace have not been deterred from reviewing material posted on their sites. Even if review of every bit of content is not practical, that is not an argument to undertake none at all. We recommend that proactive review of content should be standard practice for sites hosting user-generated content, and we look to the UK Council proposed by Dr Byron to give a high priority to reconciling the conflicting claims about the practicality and effectiveness of using staff and technological tools to screen and take down material. (Paragraph 96)
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